Receivables: why customers do not pay

Abstract: Debts tend to become a permanent part of the business or appear from where they were not expected. A long-time conscientious partner suddenly becomes a defaulter. He behaves this way not because he has lost his conscience, but because he has been in the clutches of another defaulter. The chain of participants in the resulting receivables can be long. It also contains sonorous names of monopoly companies. Cooperation with them does not guarantee that everything will be smooth with payments. In this article, the editorial staff of the “Geoinfo” journal has collected some stories about how and why debts arose, and what contractors did to bring customers to their proper levels. Some experts also have told how to behave in a dual role when somebody owes you and you owe somebody, and how to restore your reputation if you are considered a persistent non-payer.
 

Keywords: receivables; non-payments; monopoly companies; bankruptcy; wrangle prolongation; delays in payment; court; lawyer’s support; competent contract; pledge; reliable partner.