Fedor Zepalov: using ERP systems is an indispensable component of the design and survey business

Abstract: Drilling deadlines missed, budget overruns, insufficiently qualified personnel and lack of transparency of business units’ profits are the main threats to the design and survey business, which can turn a successful organization into a bankrupt with a negative reputation. In addition, it is obvious to most managers that, in recent years, the profitability of design and survey work has sometimes been measured by first percents of turnover. Because of this, the cost of a mistake leading to the fact that the customer will not accept and pay for the work is very high. And here, special ERP systems come to the rescue. They are comprehensive programs for managing all business processes in a company, which enable you to count money and optimize costs. For the design and survey field, these systems include, for example, the WebGeo ERP software package, which can become an auxiliary tool for both top managers and ordinary employees. It is this software that has been used for several years by TPR LLC that had the turnover of 3.3 billion rubles in 2024. We talked to Fedor Zepalov, the first deputy general director of this company, about how this helps in the work.

Keywords: business process management; business resource control; ERP systems; WebGeo ERP software package; process control; quality management; efficiency management; cost management; human resource management